Keep your regulars coming back with a stamp card
Run a digital stamp card: customers show their Ashna card code and your team stamps it or gives the reward.
What is it?
With the loyalty card you set up a digital stamp card, like “10 coffees, 1 on us”. The customer shows their “Ashna card” code and only your team stamps it. No paper card to lose, and much harder to cheat.
Who is it for?
For cafés, bakeries, salons and anywhere with regular customers that has claimed its page.
Step by step on the site
- 1
Open “Loyalty card”
In your business dashboard, tap “Loyalty card”.
- 2
Set up the program
Fill in “Stamps for a reward”, the reward and, if you like, optional terms. Set the gap between two stamps for one customer and the most stamps per day, then tap “Save programme”.
- 3
Stamp at the counter
On the “Counter”, type the customer's card code or scan it with the camera. Choose “Add a stamp” and confirm.
- 4
Give the reward
When the card is full, choose “Give a reward”, enter the code again and confirm.
- 5
Made a mistake?
Take the stamp back with “Undo” within 10 minutes.
In the Telegram bot
@IrooniMapBusinessBot
- 1
Set up the card
In @IrooniMapBusinessBot, tap “🧰 All tools”, then “🎫 Loyalty card” and “➕ Set up the card”.
- 2
Stamps and rewards
Tap “🎫 Stamp” or “🎁 Give the reward” and send the customer's card code.
- 3
Undo or pause
“↩️ Undo a stamp” takes back a wrong stamp. “⏸ Pause” and “▶️ Resume” stop or restart the program.
A few tips
- The customer's code changes every minute, so an old screenshot of a code is no use to anyone.
- If you pause the program, customers with a full card can still get their reward.
- Keep the reward short and clear so there's no debate at the counter.
Limits and details
- Between 2 and 30 stamps for a reward (10 by default).
- The gap between two stamps for one customer is 1 to 72 hours (3 by default), and 1 to 5 stamps a day at most (1 by default).
- Each round of the card lasts 7 to 730 days, or forever. A card holds at most 2 full rounds.
- A stamp can only be undone within 10 minutes and only if it's the card's latest change. Nobody can stamp their own card.
Common questions
Does the customer need to install anything?
No. Their card is in their IrooniMap account and they show the code on their phone.
Who can stamp?
Only that business's team, from the dashboard or the business owners' Telegram bot.
What if wrong codes are entered several times?
After several wrong codes in a row, stamping is locked for a while so nobody can guess codes.
Related features
All featuresReady to try it?
It only takes a few minutes. If you get stuck, this page is right here.